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123 HP OJP 8720

First Time Printer Setup

  • Remove the tapes on your printer after taking it from the packaged cardboard box.
  • Take the printer manual which comes with your HP printer and read the instructions carefully.
  • Setup your HP OJP 8720 printer according to the printer manual provided with the printer.
  • You can also download HP printer manual at 123.hp.com/ojp8720 or support.hp.com/us-en

Setup and Installation

  • After setting up your HP OJP 8720 printer, install the latest HP printer driver using the driver installation CD that comes bundled with your HP printer.
  • Make sure you have an active internet connection since, for using some of the features like HP ePrint an active internet connection is needed.
  • For more information regarding setup and installation, check the printer manual which can be downloaded from 123.hp.com/ojp8720 website.
  • Go to www.123.hp.com/ojp8720 and download the latest updated driver for your Windows computer.

Wireless Setup of HP OJP Printer:

  • Download the latest version of driver from 123.hp.com/ojp8720 setup or you can install the HP OJP wireless setup using the installation disc.
  • Go to 123.hp.com/ojp8720 setup from your browser. Enter your printer model number in the box mentioned and click Begin.
  • Double click on the downloaded driver software setup file to launch the driver installation.
  • Click Next and follow the instructions for completing the HP OJP 8720 driver software installation on your Windows computer.

123 HP OJP 8720 Wireless Printing

HP OJP 8720 e- all-in-one printer wireless setup:

  • HP OJP 8720 supports Wi-Fi Protected Setup (WPS).
  • HP OJP 8720 also supports  PIN methods .
  • The initial setup of your Hp OJP 8720 e- all-in-one printer can be done, using the instructions on the printer manual.


  • You can use the WPS mode of setup if your printer supports it.
  • WPS expands to Wi-Fi Protected Setup.
  • Also make sure the router and other devices are compatible.
  • If it doesn’t support WPS mode then you can select another mode of printing.
  • One of the method you can go for is Wireless setting menu method.

Wi-Fi Protected Setup (WPS):

  1. Go to the control panel.
  2. Press and hold the Wireless Button on the printer.
  3. A wireless light begins to blink.
  4. PressWPS (Wi-Fi Protected Setup) on your wireless router.
  5. The wireless setup initiates shortly.
  6. It takes around 2-3 minutes to complete.

PIN or Wireless setting Menu method:

  • Go to the control panel.
  • Press the Wireless Button on the printer’s control panel.
  • Go to Settings and then select Wireless Setup Wizard.
  • Follow the on-screen instructions to complete the wireless connection.
  • You’ll be prompted to fill in some details.
  • Details to fill in are network username and password.
  • You must know the network name and the password.
  • Insert your printer drivers CD-ROM.
  • Install HP OJP 8720 printer driver software from the CD.
  • Follow the on-screen instructions to complete the wireless setup.

Printing With Windows 10 Mobile

  • You can directly print documents or images from your Windows 10 Mobile device.
  • Make sure the printer is on.
  • Make sure the devices and Windows 10 Mobile is connected to the same network.
  • You may connect the printer and the device using the USB cable as well.
  • To print the content, you must open the file in your device.
  • Go to the app where you have the documents.
  • Select the documents you want to print.
  • Click on the Print icon.
  • A print preview screen appears.
  • You can select your printer name.
  • You can change the print settings, if necessary.
  • Once the necessary changes are made, click Print.
  • You can change the paper size, paper range and orientation of the printable.
  • You can also alter the number of copies color of the print, etc.
  • Print job sometimes fails due to various reasons.
  • Sometimes it is due to Poor or no network availability.
  • Power saving mode is ON
  • Printer is OFF

To cancel or check the status of a print job, follow the steps below,

  • Go to print icon.
  • Go to print queue on your Windows 10 mobile.
  • Swipe down the display.
  • A list of various current print jobs is displayed.
  • Select the print job that you want to cancel.
  • Now tap Cancel.

Hp OJP 8720 Mobile Printing and Scanning :

HP AiO Printer Remote App:

  • It is an app which helps you Print and scan wirelessly.
  • You can use this app when your HP printer is web-enabled.
  • The printer must be connected to the same network as that of other devices.
  • It is a free mobile application from HP™.
  • You can download it from app play store.
  • Go to Google™ Playstore  for android devices.
  • Go to Apple™ App store for android devices.

HP All-in-One Printer Remote mobile app features:

  • Mobile Printing: Print Web Pages, photos, PDFs, email attachments etc.
  • You can print directly from your Smartphone.
  • Use the HP All-in-One Printer Remote mobile app.
  • Scan directly and store it in Cloud:
  •  Scan files or photos from your printer, directly to your Smartphone.
  • You can also access documents from cloud storage services.
  • Few of the cloud storage services are Dropbox™, Evernote™, and Google™ Drive etc.

For Apple iOS

  • Install the HP AiO printer remote app on your Apple™ device.
  • Make sure you have an HP web-enabled printer.
  • Make sure you have an  iPhone™ or iPad™ that runs iOS 7 or higher.
  • Download and Install the app from the Apple™ App Store.
  • The app will be displayed as AiO Remote on your Apple device.
  • Connect your Apple™ device and your printer to the same wireless network.
  • Tap on the AiO Remote app on your Apple™ device.
  • To add new printers, choose Setup new printer.
  • Or you can select the existing printer name.
  • Follow the on-screen instructions to complete the setup.
  • Now, you can use the app to print and scan,

Print from AiO Remote app:

  1. Open the printable in your device.
  2. ClickPrint/Share on the App.
  3. ClickDocuments, Albums, or the cloud service name.
  4. Select the document you would like to
  5. Click Print.

Scan from AiO Remote app:

  1. Place your document on the scanner and click Scan from the AiO Remote app.
  2. Click on Settings, and select the Input Source for the scan.
  3. If you want to adjust the image then,click Preview.
  4. After making the adjustments as per your need,click Scan to scan the image to your Apple device.
  5. If you want toprint your scanned document, click Print/Share on the app’s home screen.
  6. Then follow the on-screen instructions to get your scanned image printed.

For Android Smartphones:

  • To use the HP AiO printer remote app on your Android device, you need an HP web-enabled printer and an Android device that runs Android™ 4.0 or higher.
  • Download and Install the HP All-in-One Printer Remote app from the Google™ Play Store.
  • After downloading and installing the app, it is displayed as AiO Remote on your Smartphone.
  • Connect your Android device and your printer to the same wireless network.
  • After the above step, tap on the AiO Remote app, in your Android device.
  • On the App, choose Setup new printer or Connect to existing printer.
  • Then follow the on-screen instructions to complete the setup.
  • Now, you can use the app to print and scan.
    Print from AiO Remote app:
  1. Click Print/Share on the App.
  2. Click Documents or Photos.
  3. Select the document you would like to print, and click Print.

Scan from AiO Remote app:

  1. Place your document on the scanner.
  2. Select the option called scan.
  3. Download and installAiO Remote app.
  4. Click on Settings, and select theInput Source for the scan.
  5. If you want to adjust the image then,click Preview.
  6. After making the adjustments as per your need,click Scan.
  7. If you want to print yourscanned document, click Print/Share.
  8. Follow rest of the on-screen instructions to complete the scan.

HP OJP 8720 Detection Error During Network Driver Setup (Windows) :

  • During the HP printer setup, you may face issues.
  • Sometimes you find issues with detecting your HP printer.
  • This issue can occur on both wireless and wired networks.
  • Different error messages are displayed if an error occurs while detection.
  • Sometimes the device says, No devices found.
  • Sometimes it says, Printer not found.
  • Other times it says, Unable to find the HP printer.
  • You can fix these issues by following these simple steps.


  • Disconnect the power cable.
  • Restart your computer, HP printer, and the wireless router.
  • Before restarting, make sure to save all your work.
  • This will rectify most of the issues that occur during the printer setup.
  • After that, reinstall the HP printer driver software once again.
  • Download the printer driver software from 123.hp.com/ojp8720.

Network Status:

  • Your network must be connected to the internet.
  • You can run the network setup.
  • For a wireless connection, go to Settings menu on the printer.
  • Go to HP printer’s control panel.
  • Make sure the light next to the Wireless icon is on.
  • The light should be steady or in a blinking state.
  • For a wired Ethernet connection, ensure all the cables are properly connected to the printer and the computer.
  • The green light should be steady and the orange light should be blinking.
  • HP printers work only at 2.4 GHz bandwidth.
  • If your wireless router is set to other bandwidths, like 4 GHz, your HP printer will not work properly.
  • Check the network status on your Windows computer using the network icon.
  • Click on the network icon on your Windows computer.
  • After the above step, reinstall your HP printer driver software.

Manual connect:

  • Make sure the HP printer is connected to the internet.
  • Or you can manually connect the printer to your network.
  • Go to the printer’s control panel.
  • Go to the Wireless Setup Wizard.
  • This mode of setup automatically connects your printer to your wireless router.
  • If prompted, enter your network’s username and password.
  • Use the HP Print and Scan Doctor diagnostic tool.
  • Download and install the latest version of HP Print and Scan Doctor.
  • After installing, run the quick scan to locate your printer.
  • Select your HP printer name from the tool.
  • Click Next.
  • If the tool doesn’t display your HP printer then, restart your printer.
  • Finally, click Retry to connect with your printer.

Uninstall the HP printer driver and software

  • If the above steps don’t work then, then uninstall the HP print driver.
  • Disconnect the USB cable from the printer and the computer.
  • Go to Control panel in your computer.
  • Go to Programs and files.
  • Search for the HP printer.
  • Click your HP printer’s name from the list of programs.
  • Click Uninstall.
  • Click Yes.
  • Follow the on-screen instructions to uninstall it completely.
  • Restart the computer after uninstalling the software.
  • Go to 123.hp.com/ojp8720, and download the printer driver software.
  • Or use the HP driver installation CD-ROM.
  • Install the latest version of the HP driver and software.
  • The latest version of the full featured HP driver software comes with updates and fixes.
  • This ensures the smooth functioning of your HP printer.
  • Restart the computer after installing the latest version of the HP driver and software,
  • This will ensure that the driver loads properly onto your system.
  • After completing all the above steps open a document, and try to print with your HP printer.

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